7519 Atlantic Ave, Cudahy, CA 90201, USA
Not resolved
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

I went in today to purchase a family meal. I ordered breast with my meal and the cashier advised that I would have to wait 35 minutes for the chicken to be ready (time ordered 4:38 pm).

I waited because that is what we like. Mind you, while waiting I went to get some salsa from the salsa bar, there was no cups to put it in, DIRTY and messy. I had to ask them to please get me some cups and clean the whole section for it was a very DIRTY mess. When I received my meal, I also asked for mixed tortillas (flour and corn), I only received corn.

I was very dissatisfied with the service and quality of the food.

I will NO longer be visiting this Polllo Loco restaurant # 5451. One very dissatisfied customer!!!

Review about: El Pollo Loco 12-piece Mixed Chicken Combo Meal.

Reason of review: Quality, cleanliness, timely .

Monetary Loss: $3200.

Preferred solution: Let the company propose a solution.

I didn't like: Service, Cleanliness, Quality of food.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like