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I received an email stating that I was eligible to receive up to $7 value in food for free for my birthday. When I tried to redeem the reward, I was unable to compleye the process.The staff did not want to help me and told me to follow the directions. I was following...
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#1261268
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El Pollo Loco - Out scores the colonel Sanders

Going to colonel Sanders fried chicken one will find a very small chicken. Does pollo loco have a proprietary practise of egg watching? My guess is they harvest the bird as soon as the first crack appears in the egg. Even Costco has a better flavored bird and i have yet to find one as dried out and burnt as loco's garbage.
#1257784
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El Pollo Loco - Grand prairie is the most racist store

All you have to do is sit back a watch the favoritism as the managers speak to the employees that are not Hispanic
2.4
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Cleanliness
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Price Affordability
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Value for money
#1248523
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I ordered the 8 piece chicken was suppose to get two breast two thights and two wings and two legs. I got one breast four legs and one thigh and two wings . Because the store i go to is in St. George , Utah and they never make enough breast. Its all the time. Its...
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1.0
#1248298
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I was in line for lunch in May 2 as I literally watched a manager tina yell at employee over filling the salsa bar because she answer quickly enough. This was very degrading to employee infront of a restaurant full of people as well as me to watch. I used to visit this...
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Anonymous
Regberg

You have made serious accusations regarding violations of federal law. Either you had best be prepared to back them up with facts or you might find yourself in the middle of s...

1.6
#1247724
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no lo puedo creer es la segunda vez voy a comprar pollo para la cena de mi familia y cuando llego ami casa que sorpresa el pollo con tamano de un pajaro y completamente seco probable asado de dias antes es la segunda vez k me pasa pero como vivo lejos de este restauran...
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2.9
#1245694
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El Pollo Loco - Itty bitty wings

El Pollo Loco - Itty bitty wings
El Pollo Loco - Itty bitty wings
You guys need to be ashamed of yourselfs, selling half of the wing and it’s not even eatable, hard and dry as ***
2.2
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Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Quality of Food
#1239600
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El Pollo Loco - Uneatable Chicken - Garden Grove Location
Store #5468 located in Garden Grove has has issues for awhile with the quality of their chicken they serve. Its always very dry and over cooked. We stopped going there for about a year which is less than a mile from our house and have to go to other venues. We tried it...
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2.2
#1239182
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Today at 12:00pm went to pollo loco at 680 south E in san bernardino,ca. The cashier (Sofia) was too rude with me and telling me she not accepting coupons, i told her that other pollo Locos accepting coupons well I wan't appreciate her attitude. I stay to received my...
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#1230863
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I ordered two combos.They didnt include my drinks that came with it. This occurred today. I ordered through the android app. They claimed that they didnt have drinks in the order but how is that so when it is a freaking COMBO?!?!?! I was told by them to call door dash...
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#1218410
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